CJ Swans Logo

Fashion with Purpose

Contact Us

Have questions or concerns? We’re here to help! Contact us for assistance with your order or any other inquiries. Our customer service team is available to answer your questions and provide support.

If you have questions about an existing order, please have your order number ready when you contact us. We strive to respond to all inquiries within 24 hours, but response times may be longer during peak periods. Thank you for choosing CJSwans. We appreciate your business and look forward to hearing from you.

Have a question?

Send us a message!

Dont be shy, You can reach us by providing your name, email address, and message below.

Assistance Hours

Monday – Friday
8.am to 6.pm CST

Post Address

Main Office
1107 Lunt Ave, Suite 5
Schaumburg, IL 60193

FAQs

We offer a wide range of bags, including tote bags, crossbody bags, shoulder bags, backpacks, and clutches.

Our bags are made from a variety of materials such as leather, canvas, suede, and nylon. We also have vegan options available.

Consider what you’ll be carrying and how much space you’ll need. We recommend measuring your current bag to get a sense of the size that works best for you.

The care instructions depend on the material of your bag. For leather bags, we recommend using a leather conditioner regularly to keep the material soft and supple. For canvas and nylon bags, we recommend spot cleaning with a damp cloth.

Yes, we offer personalized bags. You can choose from a selection of bags and add your name or initials to make it truly unique.

Yes, we have a 30-day return policy. If you’re not satisfied with your bag, you can return it for a full refund or exchange it for a different one.

You can reach our customer service team by email or phone. Our email address is [insert email address] and our phone number is [insert phone number]. We’re available to answer any questions you have about our bags or your order.

Best quality

Nationwide shipping

Weekly discounts

Welcome

I am so excited to be sharing this site with you. It has been a dream of mine for many years. As my gift to you, use the code below and get an extra 15% off at checkout for first-time buyers.

Use Code: get15off

Happy Shopping Ladies!!!

Welcome

I am so excited to be sharing this site with you. It has been a dream of mine for many years. I believe in the value of a statement piece. Something that makes you feel special, something that sets you apart.

So, as you browse the site, I hope you are encouraged and find an amazing piece or two.

In the words of fashion icon Iris Apfel, “More is more and less is a bore.”

Happy Shopping Ladies!!!